TERMS AND CONDITIONS – Sewing Seams Easy
Please read our Terms & Conditions very carefully when you are considering booking onto a class or workshop with us.
As a small business, I pride myself on my customer service, so please give me a call if you have any queries or questions about any of our workshops.
OUR TERMS & CONDITIONS FOR Sewing Seams Easy
How do I book onto a Class/Workshop at Sewing Seams Easy?
Simply book online using our BookWhen service, or if you prefer, contact us by telephone or email.
Our classes and workshops usually run with a minimum of 4 people, and a maximum of 8
This can vary sometimes, depending on how much space we need to run the class or workshop comfortably and safely.
• We need fully cleared payment for confirmation onto your class and prior to you attending to one of our classes or workshops.
• You can pay via our website – bookable online.
• By Paypal account – you do not necessarily need a Paypal account, you can always enter as a guest
• You can pay in person at the venue, by cash or cheque, whereupon you will be given a receipt.
• Confirmation will be sent to you via email.
What if I am unable to attend my workshop?
Due to nature of the classes and workshops, that we offer here at Sewing Seams Easy, and the planning involved, if you unfortunately find yourself unable to attend your class or workshop, then any monies/costs paid are non-refundable.
Please, do check your diary carefully before booking a class or workshop with us. Any specifically/individually organised class/tailor made for you individually, monies paid will not be refundable, due to the organisation and payment to our Tutor involved.
If you find you are unable to attend one of our workshops, you may of course send someone in your place. It would lovely to know the person’s name before they come along: so we may welcome them.
We will do our best to re-sell your space…
The following terms DO not apply to a class that is specifically/individually organised class/tailor made to a specific requirement.
We will always do our best to re-sell your booked class or workshop, by putting it back up on our web site. This is not, however a guarantee it will sell, but if it does, we will issue you a voucher by email a few days after the session runs. You may use this voucher toward booking another workshop of your choice – within 6 months of the voucher issue date. However, do bear in mind, this is not a guarantee…
Can I send a friend instead of me?
You can always send some lucky friend in your place though – just let us know of the name change please, otherwise the normal non-refundable terms apply.
Can I transfer my booking?
We can only transfer you onto another session if you kindly give us at least 14 working days advance notice – this is of course, space permitting and subject to a £5.00 administration fee. New course dates must be chosen within 6 months of first cancellation.
If we have to sadly cancel your workshop…
We reserve the right to make any necessary alterations to class or workshop fees, and dates, at any time, after going to print or publishing dates on the website. If we unfortunately have to cancel a workshop here at Sewing Seams Easy, we will of course offer you a full refund.
We endeavour to let you know as soon as possible should a Tutor be unavailable or if there is a problem here at Sewing Seams Easy, (we cannot control Electricity Power Cuts!) We would encourage you to attend an alternative session instead, space permitting.
Do I need to bring any materials or equipment with me to a Class/Workshop?
In the main, you will need to provide the materials, unless otherwise stated in the details. Read carefully before you book, just to make sure you have the necessary equipment should you need it.
Please bring your own Sewing Machine, if you don’t have one please let me know and I will bring one for you to use.
We don’t sell products or supplies directly. Meanwhile, should you forget something you might need for your class or workshop, then we can usually lend you the odd pair of scissors, but other items may need to be charged for. Please do look carefully at the class or workshop requirements.
Where will I find you?
You will find me at one of the lovely venues I use in Buckinghamshire and Hertfordshire, check which one when you book.
Do you sell Gift Vouchers that I can give to a friend?
Thank you for asking! We do! They are valid for 6 months from the date of issue and may be used to book a Class/Workshop or to purchase (or put towards). You can purchase a voucher online via the book workshops page on my web site. www.sewingseamseasy.co.uk – £15.00 upwards.
Gift vouchers are non-refundable and not transferable for cash at any time.
Are you able to provide a Class/Workshop, or party just for me?
I can organise a Workshop, Party and that includes “bespoke/tailor made” sessions or as you say, something, just for you! – Perhaps a Girls Afternoon Out for a get together or for a different “Hen Day!” Do let me know if there is something particular you may like to see on the Workshop timetable and I will see if we can help organise it for you!
Please be aware of the specific terms appertaining to any specifically/individually organised class/tailor made for you individually; monies paid will not be refundable, due to the organisation and payment to our Tutor involved.
What other Classes/Workshops do you offer at Sewing Seams Easy?
I have a timetable of Workshops available and they can be found on our website.
I would appreciate that you arrive on time for your workshop and behave in a sensible and appropriate manner towards others and our Tutors. We will not tolerate any abuse of any kind at Sewing Seams Easy.
Can I bring my camera with me?
By all means, but we would like you to appreciate that you use your own images for your own purposes and that any photographs we take, can be used on our website for publicity and handouts.
Please would you kindly note that unless we have stated otherwise in our details, that all our Classes/Workshops are for adults aged 18 or over.
If you would like to come to one of our Classes/Workshops and you are under 18 years old, then you are more than welcome, but you will need to be accompanied by an adult. Please contact us before booking for further advice – thank you for your understanding my policy regarding this…
Workshops specifically designed as a “Children’s or Teen’s” classes/workshop will fall under a different category and will be detailed accordingly. These workshops will be written and shown appropriately, but please contact us should you have any queries at all, I am happy to help.
Private parties, will have their own individual conditions and policies regarding age responsibility.
Please note that by “booking” a class or workshop at Sewing Seams Easy, you agree to the Terms & Conditions as set above. Please read carefully.
I look forward to seeing you soon…